Step-by-Step guide to implementing


What does onboarding SA look like?

Define Customer Success

Define Customer Success
  • Share and collect Information about your agency's goals with SA
  • Confirm onboarding milestones with your IT team
  • Plan your SA rollout, training support, and customer success

Approximate Timeline

Day 1


Connect Teams

Connect Teams
  • Provide step-by-step instructions to your IT and GIS personnel
  • Gather GIS data
  • Gather your agency, call, and vehicle information (GIS, CAD, RMS)
  • Gather user groups

Week 1

Gather System Info

Turn On Systems

Turn On Systems
  • Immediately turn on all fundamental tools
  • Activate your operational markups and preplans

+2 Weeks

Enable (Ops & Plans)

Connect Systems

Connect Systems
  • Connect on your CAD and AVL feeds
  • See your calls and vehicle location information on screen
  • Connect your Records Management System (RMS)
  • Begin standard of coverage integration

+4 Weeks

Connect CAD & RMS (Ops & Performance)

Train Your Staff

Train Your Staff
  • Train your staff to use Situation Analyst
  • Grow your situational awareness
  • We take you from "Hello" to "Trained" in just over a month!

+1 Month

Train Your Staff
Contact our Customer Success Team today. We'll help you get started AND we'll be there every step of the way!

Mon–Fri, 7 am–5 pm (MST)

3740 Dacoro Lane, Suite 200
Castle Rock, CO 80109
A product of
Demo, Please!